Privacy Policy

Privacy Policy

Last updated: February 4, 2026

This Privacy Policy describes how SoraVDL (“we”, “our”, “us”) collects, uses, stores, and protects user data when you use the SoraVDL mobile application and related services.

SoraVDL is designed to process user-provided video URLs and provide download functionality. We are committed to handling user data transparently and in compliance with Google Play Developer Policies and applicable data protection laws.

1. Overview

SoraVDL provides a video processing and download service for publicly accessible content.
We do not require users to create an account to use basic features.

Key privacy principles:

  • Data collection is limited to what is necessary to operate the app.

  • We do not permanently store downloaded video files.

  • We do not sell or share personal data for advertising or marketing purposes.

2. Information We Collect

2.1 User-Provided Information

Depending on how you use the app, we may collect:

  • Video URLs submitted for processing
    Used only to complete the requested task and discarded after processing.

  • Account information (optional, for premium features):

    • Email address

    • Display name (optional)

    • Profile photo (optional)

  • Support communications
    Information you provide when contacting support or legal inquiries.

  • Purchase information
    In-app purchase confirmations, transaction IDs, and purchase tokens received from Google Play Billing.

We do not collect or store payment card numbers, bank details, or billing addresses.

2.2 Automatically Collected Data

For app functionality, security, and performance, we may collect limited technical data:

  • IP address (used for security, fraud prevention, and abuse detection)

  • Device information (device model, operating system, app version)

  • App usage events and performance metrics

  • Crash logs and diagnostic data

  • Language and region settings

  • Authentication tokens for session management

This data is collected automatically and is not used to personally identify users beyond operational needs.

2.3 Firebase Services

SoraVDL uses Google Firebase services:

  • Firebase Authentication – account login and identity management

  • Firebase Realtime Database – user wallet balance, transaction history, and usage records

  • Firebase Analytics – anonymized app usage statistics

  • Firebase Crashlytics – crash reports and stability diagnostics

  • Firebase Remote Config – app configuration updates

Firebase data is processed according to Google’s privacy and security standards.

3. How We Use Information

We use collected data to:

  • Provide and operate app features

  • Process video requests initiated by users

  • Manage accounts and virtual wallet balances

  • Process in-app purchases

  • Detect fraud, abuse, and security issues

  • Improve app performance, reliability, and user experience

  • Respond to support requests and legal obligations

We do not use personal data for targeted advertising or data resale.

4. Data Retention and Deletion

  • Video files: Not stored on our servers

  • Processing data: Automatically deleted after task completion

  • Account data: Retained while the account remains active

  • Transaction records: Retained as required by law and accounting regulations

  • Security logs: Stored temporarily and purged periodically

Account Deletion

Users may request account deletion by contacting:
📧 soravdldownloads@gmail.com

Upon deletion:

  • Account data will be permanently removed

  • Required transaction records may be retained where legally required

5. Cookies and Similar Technologies

We use:

  • Essential cookies or local storage for session management

  • Analytics technologies for aggregated usage insights

Users may disable non-essential tracking via device or browser settings. Some features may not function correctly if disabled.

6. Third-Party Services

We rely on third-party service providers to operate the app, including:

  • Google Firebase

  • Google Play Billing

  • Content delivery and security services

These providers process data under their own privacy policies and contractual safeguards.

6.1 Google Play Billing

All in-app purchases are processed exclusively through Google Play Billing.
We receive only purchase confirmation data and do not access payment credentials.

Refunds are handled directly by Google Play in accordance with Google’s refund policy.

7. Data Security

We implement industry-standard safeguards, including:

  • HTTPS/TLS encryption

  • Secure authentication mechanisms

  • Restricted internal access controls

  • Regular security updates and monitoring

No system is completely secure, but we continuously work to protect user data.

8. Children’s Privacy

SoraVDL is not intended for children under 13 (or under 16 in certain regions).
We do not knowingly collect personal data from children.

If you believe a child has provided data, please contact us to request deletion.

9. User Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Request data portability

  • Object to or restrict processing

Requests can be sent to:
📧 soravdldownloads@gmail.com

10. Virtual Currency and Wallet

  • Coins are virtual items with no real-world monetary value

  • Wallet balances and transaction history are stored securely

  • Coins are non-transferable and non-redeemable outside the app

11. App Permissions

SoraVDL may request:

  • Internet access – required for video processing

  • Media/storage access – required to save files to your device

Permissions are used strictly for app functionality and not for unauthorized data collection.

12. Data Sharing and Disclosure

We do not sell or rent personal data.

We may disclose data only:

  • To comply with legal requirements

  • To protect users, the app, or legal rights

  • With trusted service providers under confidentiality obligations

  • During a business transfer (e.g., merger or acquisition)

13. International Data Transfers

Data may be processed on servers located outside your country of residence.
Appropriate safeguards are applied in accordance with applicable laws.

14. Legal Compliance

We aim to comply with:

  • Google Play Developer Policies

  • GDPR

  • CCPA/CPRA

  • COPPA

  • Other applicable data protection laws

15. Policy Updates

We may update this policy periodically.
Changes take effect when posted with an updated date. Continued use indicates acceptance.

16. Contact Information

📧 soravdldownloads@gmail.com

17. Consent

By using SoraVDL, you agree to this Privacy Policy.
If you do not agree, please discontinue use and uninstall the app.

SoraVDL Privacy Policy v1.1
Last Updated: February 4, 2026

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